Pacific Interpreters™, Inc., a LanguageLine SolutionsSM Company, is a comprehensive language services provider, helping to eliminate language barriers for Limited English Proficient (LEP) and Deaf individuals. We provide telephonic interpreting, regional onsite interpreting—including support for American Sign Language—pay-as-you-go interpreting, document translation, and expert consulting. Pacific Interpreters offers specialized language services.
We make a difference in people's lives every day, and we love what we do! Pacific Interpreters is on the job 24/7/365, facilitating communication in more than 200 languages.
For Healthcare, Social Services, 9-1-1 Emergency Services, Insurance, Utilities, Government Services, Financial Services, Telecommunications, and other Call Centers, Pacific Interpreters enables you to:
We are customer-focused and highly skilled, with a state-of-the-art telecommunications system and scalable language access solutions. Best of all, We understand.
- Provide equal access for Limited English Proficient individuals.
- Reduce patient/client effort and enhance satisfaction, increasing the likelihood of a positive outcome.
- Reduce risk of misdiagnosis or wrong prescriptions, and reduce the length and number of hospital visits.
- Improve first call resolution rates and lower average call handle time.
- Comply with government mandates such as Title VI and HIPAA, and industry standards like The Joint Commission Roadmap and the PCI Data Security Standard.
- Manage cost of interpreting services through group pricing.
- Improve accountability through online and custom reporting.